Privacy Policy
jndy8 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains what data we collect, why we collect it, how we use and safeguard it, and what rights you hold as a data subject. Please read this document carefully before using our services.
How jndy8 Protects Your Data
These highlights summarise our core data practices. The full legal text in the sections below governs in all circumstances.
All data transmitted between your device and jndy8's servers is protected by SSL/TLS encryption. Sensitive account information and payment details are stored using AES-256 encryption at rest.
jndy8 does not sell, rent, or trade your personal data to any third party for marketing or commercial profiling purposes. Your information stays within jndy8's controlled processing environment.
You have the right to access, correct, and request deletion of your personal data at any time. Requests are handled by our support team within 30 days of receipt, in line with applicable data protection principles.
We collect only the data that is strictly necessary to operate your account, process transactions, verify your identity, and fulfil our responsible gambling obligations. We do not collect data speculatively.
Personal data is retained only for as long as necessary for its stated purpose or as required by applicable regulatory obligations. Data no longer required is securely deleted or anonymised on a defined schedule.
Any material changes to this Privacy Policy will be communicated to registered players via the jndy8 platform interface or registered email address prior to the changes taking effect, giving you adequate notice to review.
- 1. Introduction
- 2. Definitions
- 3. Data We Collect
- 4. How We Collect Data
- 5. Purposes of Processing
- 6. Legal Basis
- 7. Data Sharing
- 8. Cookies & Tracking
- 9. Data Retention
- 10. Data Security
- 11. Your Rights
- 12. Children & Minors
- 13. Cross-Border Transfers
- 14. Third-Party Links
- 15. Policy Amendments
- 16. Contact Us
Introduction
This Privacy Policy ("Policy") sets out the data processing practices of jndy8 ("we", "us", "our", "jndy8", "the Platform") in connection with the online gaming and sports betting services operated at https://jndy8.cam. It describes the categories of personal data we collect from registered players and visitors, the purposes for which we process that data, the legal bases on which we rely, and the rights available to you as a data subject.
jndy8 operates as an online entertainment platform serving players primarily located in Malaysia, including users in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and beyond. We process personal data responsibly and in accordance with applicable data protection principles, including principles of lawfulness, fairness, transparency, purpose limitation, data minimisation, accuracy, storage limitation, and integrity.
By registering an account with jndy8 or continuing to use our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read in conjunction with our Terms & Conditions and our Responsible Gambling Policy.
If you have questions about this Privacy Policy or wish to exercise any of your data rights, please contact our support team via live chat or at [email protected]. Email addresses are displayed as plain text and are not clickable links.
Definitions
The following terms are used throughout this Privacy Policy with the meanings set out below:
- "Personal Data" — any information that identifies or can reasonably be used to identify a living individual, including name, email address, phone number, device identifiers, and financial account details.
- "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer, or deletion.
- "Data Subject" — the individual to whom personal data relates; in the context of jndy8, this is primarily the registered Player.
- "Data Controller" — jndy8, which determines the purposes and means of processing personal data collected through the Platform.
- "Data Processor" — a third party that processes personal data on behalf of jndy8 under a contractual data processing agreement, such as payment service providers or KYC verification partners.
- "Cookies" — small text files placed on your device when you access the Platform, used to remember preferences, maintain session states, and support analytics functions.
- "KYC" — Know Your Customer verification; the identity verification process required to confirm a player's age, identity, and eligibility before enabling full account functionality including withdrawals.
Categories of Data We Collect
jndy8 collects the following categories of personal data from players and platform visitors:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, NRIC / passport number, photograph | Registration & KYC verification |
| Contact Data | Email address, Malaysian mobile phone number, city of residence | Account registration |
| Financial Data | Payment method details (e.g. Touch 'n Go eWallet ID, bank account name), transaction history, deposit and withdrawal amounts in MYR | Deposits, withdrawals, KYC |
| Account Data | Username, account balance, bonus status, VIP tier, gaming history, wagering records | Ongoing platform use |
| Technical Data | IP address, device type, browser type and version, operating system, session timestamps | Each platform visit |
| Usage Data | Pages visited, game categories accessed, bet types, session duration, feature interactions | Ongoing platform use |
| Communications Data | Live chat transcripts, support email correspondence, submitted complaints or feedback | Support interactions |
We do not collect payment card numbers directly. All card-based or e-wallet transactions are processed through PCI-DSS compliant third-party payment processors including providers supporting Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank.
How We Collect Personal Data
jndy8 collects personal data through the following means:
- Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or submit a complaint or feedback form;
- Automatically through the Platform — via cookies, log files, and session tracking technologies that record technical and usage data each time you access jndy8;
- From third-party payment processors — confirmation data related to deposit and withdrawal transactions processed through approved Malaysian payment methods;
- From identity verification providers — confirmation of identity document validity and age verification status, as part of the KYC process;
- From fraud prevention services — device fingerprinting and risk scoring data used to detect and prevent unauthorised account access and fraudulent activity.
We do not collect personal data from social media platforms, public registries, or data brokers for the purpose of profiling our players without explicit consent.
Purposes of Data Processing
jndy8 processes your personal data for the following specific purposes:
- Account management — creating, maintaining, and securing your jndy8 account, including authenticating your identity on login and managing account preferences;
- KYC and identity verification — confirming your age (21+), identity, and eligibility to use the Platform in accordance with responsible gambling obligations;
- Transaction processing — facilitating deposits and withdrawals via approved Malaysian payment methods and maintaining accurate financial records in MYR;
- Fraud prevention and security — detecting and investigating suspicious activity, duplicate accounts, bonus abuse, money laundering, and unauthorised access attempts;
- Responsible gambling compliance — monitoring gaming behaviour to identify indicators of problem gambling, enforcing deposit limits, and administering self-exclusion requests;
- Customer support — responding to account queries, technical issues, withdrawal disputes, and complaints raised by players in Kuala Lumpur, Penang, Johor Bahru, or anywhere in Malaysia;
- Platform improvement — analysing aggregated usage data to improve game performance, payment flows, user interface design, and feature development;
- Legal and regulatory compliance — fulfilling record-keeping obligations, responding to lawful requests from regulatory or law enforcement authorities, and enforcing our Terms & Conditions;
- Service communications — sending transactional notifications such as deposit confirmations, withdrawal status updates, and security alerts. We do not send unsolicited marketing communications without your consent.
Legal Basis for Processing
jndy8 relies on the following legal bases for processing your personal data, depending on the context:
- Contractual necessity — processing required to perform the agreement between jndy8 and the Player, including account registration, transaction processing, and KYC verification;
- Legitimate interests — processing carried out in pursuit of jndy8's legitimate interests, including fraud prevention, platform security, responsible gambling monitoring, and service improvement, where those interests are not overridden by your data protection rights;
- Legal obligation — processing required to comply with applicable anti-money laundering laws, age verification requirements, and other regulatory obligations;
- Consent — where you have given explicit consent to a specific processing activity, such as receiving promotional communications. You may withdraw consent at any time without affecting the lawfulness of prior processing.
Where jndy8 processes your data on the basis of legitimate interests, we carry out a balancing assessment to ensure that our interests do not unduly override your rights as a data subject. You may request details of this assessment by contacting our support team.
Data Sharing & Third Parties
jndy8 does not sell, rent, or trade your personal data to third parties for commercial or marketing purposes. We share personal data only in the following limited circumstances:
- Payment service providers — data necessary to process deposit and withdrawal transactions is shared with approved payment processors operating within Malaysia, including providers supporting Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, and Hong Leong Bank, as well as USDT TRC20 cryptocurrency processing services. These providers act as Data Processors and are bound by contractual data protection obligations;
- Identity verification providers — identity document data submitted during KYC verification is processed by third-party verification partners acting as Data Processors under jndy8's instruction;
- Fraud prevention and security services — technical and behavioural data may be shared with fraud detection services for the purpose of identifying and preventing fraudulent activity on the Platform;
- Game content providers — limited technical session data (such as session tokens and bet amounts) may be transmitted to third-party game providers for the purpose of delivering game content and recording game outcomes. No personally identifiable data beyond what is technically required is shared;
- Legal and regulatory authorities — we may disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable law, a lawful court order, or to protect the rights and safety of jndy8, its players, or the public;
- Business transfers — in the event of a merger, acquisition, or sale of all or part of jndy8's business assets, personal data may be transferred to the acquiring entity, subject to equivalent data protection obligations.
jndy8 will never share your personal data with advertisers, data brokers, or third-party marketing platforms without your explicit and separately obtained consent. If you receive unsolicited communications purporting to be from jndy8, please report them to [email protected] immediately.
Cookies & Tracking Technologies
jndy8 uses cookies and similar tracking technologies to support the operation of the Platform. The following categories of cookies are used:
- Strictly Necessary Cookies — essential for the Platform to function. These maintain your login session, preserve your preferences, and ensure secure access to your account. These cookies cannot be disabled without impairing Platform functionality;
- Functional Cookies — used to remember your preferences such as language settings, preferred game categories, and display options, so that you do not need to re-enter them on each visit;
- Analytics Cookies — used to collect aggregate information about how players use the Platform, including pages visited, session durations, and feature interactions. This data is used to improve Platform performance and usability. Analytics data is not linked to individual identifiable profiles;
- Security Cookies — used for fraud detection, bot prevention, and abuse monitoring purposes. These cookies help identify and block automated access attempts and unusual account activity.
jndy8 does not use advertising tracking cookies or participate in cross-site behavioural profiling programmes. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies may prevent you from accessing certain Platform features.
Data Retention
jndy8 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory and legal obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of account + 5 years after closure | Regulatory / AML obligations |
| KYC documents | 5 years from last transaction date | Anti-money laundering compliance |
| Financial / transaction records | 7 years from transaction date | Financial record-keeping requirements |
| Gaming history & bet records | 3 years from account closure | Dispute resolution & audit |
| Support communications | 2 years from last interaction | Service quality & dispute resolution |
| Technical / log data | 12 months on a rolling basis | Security monitoring |
| Self-exclusion records | Duration of exclusion + 5 years | Responsible gambling obligations |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Where retention periods are mandated by law, data will not be deleted early regardless of a player's request.
Data Security
jndy8 implements a range of technical and organisational security measures to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
- Transport Layer Security (TLS 1.2+) encryption for all data in transit between your device and jndy8's servers;
- AES-256 encryption for sensitive data stored at rest, including identity documents and financial records;
- Two-factor authentication (2FA) options available to all registered players for account login protection;
- Real-time fraud detection and account monitoring systems that flag unusual login activity, withdrawal patterns, and device anomalies;
- Strict access controls limiting internal staff access to personal data on a need-to-know basis, with all access logged and audited;
- Regular security assessments and penetration testing of Platform infrastructure;
- Incident response procedures for detecting, containing, and reporting personal data breaches within required timeframes.
While jndy8 applies industry-standard security measures, no online system is entirely immune to risk. You play an important role in protecting your own account — please use a strong, unique password, enable 2FA, and never share your login credentials with anyone. Contact support immediately if you suspect your account has been compromised.
Your Data Rights
As a data subject, you hold the following rights in relation to your personal data held by jndy8. You may exercise any of these rights by contacting our support team via live chat or email at [email protected]:
Right of Access
You have the right to request a copy of the personal data jndy8 holds about you and information about how it is being processed. We will respond to access requests within 30 days.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. Contact support and we will update your records accordingly upon verification.
Right to Erasure ("Right to be Forgotten")
You may request the deletion of your personal data where it is no longer necessary for the purpose collected, where you withdraw consent, or where it has been unlawfully processed. Note that certain data must be retained to satisfy legal and regulatory obligations and cannot be deleted on request.
Right to Restrict Processing
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as where you contest the accuracy of your data or object to processing carried out on legitimate interest grounds.
Right to Data Portability
Where we process your data on the basis of consent or contractual necessity, you have the right to receive a copy of that data in a structured, commonly used, machine-readable format.
Right to Object
You have the right to object to processing carried out on the basis of our legitimate interests. We will assess the objection and cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal. Withdrawal of consent does not affect processing on other legal bases.
All rights requests will be acknowledged within five (5) business days and fulfilled within thirty (30) calendar days of receipt, unless the complexity of the request requires an extension (in which case you will be informed). There is no charge for exercising these rights in ordinary circumstances.
Children & Minors
The jndy8 platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect, process, or retain personal data from persons under the age of 21. Registration on jndy8 by any person under this age is expressly prohibited and constitutes a material breach of our Terms & Conditions.
Where jndy8 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. Any deposits made by an underage player will be returned in accordance with applicable procedures, less any losses incurred through gaming activity in breach of our age policy.
Age Verification: jndy8 enforces mandatory KYC verification on all accounts. Proof of age (Malaysian NRIC or passport) is required before full account functionality is enabled. If you believe a minor has accessed jndy8, please report this immediately to [email protected].
Cross-Border Data Transfers
jndy8 may transfer personal data to service providers or infrastructure partners located outside Malaysia in the course of operating the Platform. Such transfers may include data processed by cloud hosting providers, fraud detection services, or game content delivery networks operating internationally.
Where personal data is transferred to jurisdictions outside Malaysia, jndy8 ensures that appropriate safeguards are in place to maintain the protection of your data to a standard equivalent to that required under applicable Malaysian data protection principles. Such safeguards may include contractual data processing agreements, standard contractual clauses, or equivalent protective measures.
By using jndy8, you acknowledge and consent to the transfer of your personal data to third-party processors in other jurisdictions where necessary for the delivery of Platform services, subject to the protections described in this Policy.
Third-Party Links & Services
The jndy8 Platform may contain references to or integrations with third-party services, including payment processors such as Touch 'n Go eWallet, Boost, GrabPay, Maybank, and CIMB. When you interact with these third-party services, your data is processed by those services under their own privacy policies and terms.
jndy8 is not responsible for the privacy practices, data security measures, or content of any third-party services. We encourage players to review the privacy policies of any third-party service they interact with through or in connection with jndy8. This Privacy Policy applies solely to data processed by jndy8 directly.
Amendments to This Policy
jndy8 reserves the right to amend, update, or replace this Privacy Policy at any time. Where a material change is made — such as a change to the categories of data we collect, the purposes for which it is used, or the third parties with whom it is shared — we will provide reasonable advance notice to registered players via the Platform interface or registered email address.
The "Last Updated" date displayed at the top of this page indicates the date of the most recent revision. Minor updates, such as clarifications of existing practices that do not alter how your data is processed in substance, may be made without prior notification.
Your continued use of jndy8 following notification of a policy change constitutes your acknowledgement and acceptance of the updated Privacy Policy. If you do not agree to a material change, you should cease using the Platform and contact support to close your account and request data deletion where applicable.
The current version of this Privacy Policy is always accessible at https://jndy8.cam/privacy-policy.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by jndy8, please contact us through the following channels. Email addresses are displayed as plain text only and are not clickable links.
Data & Privacy Enquiries
Subject line: "Privacy Policy Enquiry"
Response within 1–4 hours on business days
Live Chat Support
Available 24/7
For urgent data rights requests or account security concerns, live chat provides the fastest response — average under 2 minutes.
Rights Requests
To exercise your rights of access, rectification, erasure, restriction, portability, or objection, please contact us via live chat or email with your account username and the specific right you wish to exercise. We will acknowledge your request within 5 business days and respond in full within 30 calendar days. For more information on account management, visit our FAQ page.
Your Data Is Safe with jndy8
We take your privacy seriously. If you have questions about how your data is handled — or you'd like to explore what jndy8 has to offer Malaysian players — our support team is here around the clock.
This Privacy Policy is read alongside our Terms & Conditions and Responsible Gambling page. jndy8 is for players aged 21 and above only.